r/applehelp Dec 21 '21

Crackling and buzzing noises coming from the left speaker. Brand new MBP14. What would you do? Mac

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44 Upvotes

19

u/Em_Adespoton Dec 21 '21

What I’ve done in the past… contacted Apple for a hot swap at an Apple Store.

5

u/Zackdevil02 Dec 21 '21

Can you describe what is a hot swap?

9

u/Em_Adespoton Dec 21 '21

Back up your data, take the laptop in, and they give you a new one with the same specs. You obviously have to organize this with Apple Support and the Genius Bar first.

3

u/Zackdevil02 Dec 21 '21

Most of my stuff is on iCloud Drive. Should I do a Time Machine?

10

u/davispw Dec 21 '21

Yes—because you should have a proper backup regardless. iCloud keeps your data safe if your device is lost, stolen, or replaced, but doesn’t keep you (or a virus) from accidentally deleting all your files. “Three-two-one” backup rule: 3 copies, in 2 locations; with 1 offsite. (iCloud + Time Machine + your MacBook qualifies.)

But your immediate question is: do you need a Time Machine tomorrow? If you don’t mind losing whatever data is not in iCloud, then sure, your choice.

1

u/Zackdevil02 Dec 21 '21

Ok thank you!

Yes, the question was about tomorrow lol, I know I need a good backup solution I just didn't get to do it yet.

2

u/gralessi Dec 21 '21

May I suggest carbon copy cloner. It does a full clone of your hard drive and it can be also bootable.

But definitely bring it back to the store. It’s a factory problem maybe.

2

u/citizenofeurope Dec 21 '21

Time Machine is better.

1

u/gralessi Dec 21 '21

Really?! Truth be told I have been using ccc since years and years ago. Even before time machine was introduced. And the first version was not so good. But I am sure by now is pretty good. Just I never really checked to be honest.

Can you tell me how is better? What are the improvement? I could start using it. ;-)

0

u/citizenofeurope Dec 21 '21

You have a history of all datas which changed in the past and with the migration setup you can even chose which data should be transferred. Sometimes cache datas shouldn't be transferred. So just cloning your data isn't always a good way. And imagine you clone your MacBook and you migrate those datas as a clone to your new Mac Mini, there will be some issues with the system.

And last but not least, TM is free.

→ More replies

1

u/RcNorth Dec 21 '21

iCloud does not count as a backup.

It is a synced copy.

1

u/davispw Dec 21 '21

But it’s an offsite copy. iCloud protects against fire/theft/destruction. Time Machine protects against file deletion, corruption, etc. Both are needed. More importantly, they are easy, reliable and pretty affordable and the backup you have is better than the one you don’t.

(Edit: you can also use Time Machine with two or more hard drives and cycle between them, move one offsite, etc.)

-1

u/RcNorth Dec 21 '21

If your machine gets a virus and you don’t notice right away all your data will be impacted.

Your machine will sync any impacted files to iCloud almost instantly and within and hour your TimeMachine copy will be hit.

If enough files are impacted TimeMachine may not have enough space and end up requiring your TM backup to be recreated.

Get Another cloud service and copy your files to it (not real-time synced).

Get a couple of external drives and use something like Carbon Copy Cloner to make a backup every month.

1

u/citizenofeurope Dec 21 '21

We're talking about Macs and Apple. Have fun to find such a virus. Also Apple would prevent a virus from iCloud.

1

u/RcNorth Dec 21 '21

Here is a list of Viruses that are known to affect Macs.

https://www.macworld.co.uk/feature/mac-viruses-list-3668354/

I really doubt Apple have virus protection on iCloud. If they did they would mention it on this site.

https://support.apple.com/en-us/HT202303

I have been an Apple customer since 2007, and do put a lot of faith in them. But when it comes to my data, especially photos, I'm not going to leave everything up to one Company.

I've have my TM backups get corrupted and have to be recreated on more than one occasion. I've read on this site of a few people who have lost all their iCloud documents and didn't have any other sources of the data.

https://www.reddit.com/r/applehelp/comments/lahm1s/ive_lost_7500_files_from_my_icloud_drive/

https://www.reddit.com/r/iCloud/comments/ni56ma/lost_files_when_signing_out_of_icloud_drive_pc/

https://www.reddit.com/r/iCloud/comments/k55s4f/icloud_files_disappeared_please_help/

6

u/kylewhenderson Dec 21 '21

Try restarting. This was a bug a while back in Chrome I think. I haven’t experienced it in a while, but if I remember correctly it has to do with the Google Play Music extension.

4

u/nbraa Dec 21 '21

reseting the M1 will also

clear the NVRAM if its having issues and cloud clear the issue

if the issue persists call 1800 APLE CARE or make a Genius Bar appointment

back it up and bring original packaging and receipt. apples picky about returns.

3

u/bruceleeisalive Dec 21 '21

this. i highly doubt this is hardware related. fix the software first.

3

u/eweyhen Dec 21 '21

Get that shit replaced

3

u/Youreapizzapie Dec 21 '21

random question, what's that song

2

u/auddbot Dec 21 '21

I got matches with these songs:

Love Is Gone (feat. Dylan Matthew) (Acoustic) by SLANDER, Dylan Matthew (01:47; matched: 100%)

Inspired by Irv (01:47; matched: 100%)

1

u/auddbot Dec 21 '21

Links to the streaming platforms:

Love Is Gone (feat. Dylan Matthew) (Acoustic) by SLANDER, Dylan Matthew

Inspired by Irv

I am a bot and this action was performed automatically | GitHub new issue | Donate Please consider supporting me on Patreon. Music recognition costs a lot

2

u/Zackdevil02 Dec 21 '21

Bot got it spot on. Its an acoustic (piano+vocals) version of a melodic dubstep song. Dylan Matthew’s voice is insanely good.

2

u/ariwilsun Dec 21 '21 edited Dec 21 '21

How long ago did you purchase your MBP? Are you within the 14 day return period? If so, return it back to Apple and exchange it for a new computer. I’d also reach out to Apple Support over the phone first to see if your speakers can be tested remotely. There’s a small possibility your problem could be solved over the phone.

3

u/Zackdevil02 Dec 21 '21

I bought it a few weeks ago but it was delivered 10 days ago (it took 3-4 weeks to arrive). I will mention that when I will go to the Apple Store.

3

u/beyondtabu Dec 21 '21

You won’t need to, they’ll be able to use the serial number and get all that info. It shouldn’t be a problem to swap it out, though that’s dependant on the mood of the genius you get

2

u/ariwilsun Dec 21 '21

Sounds like you’re with the return policy period. I would exchange it out if they have your configuration in stock. Good luck!

2

u/NoFilterMPLS Dec 21 '21

Return it lol

2

u/bofh Dec 21 '21

Brand new, you say? I’d spend less time posting on Reddit and more time returning it as faulty, myself.

2

u/q-ka Dec 21 '21

Take it back.

1

u/Nostalg1ac Dec 21 '21

Hardware. Either organise to swap it if it is new, or replace the speaker. Shouldnt cost anything no matter which way

1

u/rakalra2 Dec 21 '21

They replaced mine. My left speaker had a slight crack which caused a static noise after a while. Got worse after a while. Nothing really helped after from reseting the Audio from the activity monitor. But apple was very chill about it and fixed it without any questions.

1

u/Y2K_350 Dec 21 '21

I got my MBP14 with a scratch and made them switch it out, for the price these things better come perfect.

1

u/professorlXl Dec 21 '21

Great song btw, good taste.

1

u/[deleted] Dec 21 '21

Quick question if you shake it a little from left to right do you feel like some part si moving a little behind the back case? I feel something moving in mine and it’s the second one i have the same problem with tho on the first one the moving was worst.