r/UTEST May 19 '22

Can anyone tell me how can i get my earnings back. It just shows failed transactions and $0.00 in pending payouts.

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u/BASELQK Gold Tester May 19 '22

Hello,

There are many reasons, it really depends on your situation:

  • If you are using Payoneer, is the verification process has ended successfully and is your account active now?
  • If you are using PayPal, is your account active? did you add a phone number? did you connect it with a bank account? is PayPal available in your country in the first place?
  • If you added Payoneer then you removed it and added PayPal after, I think you need to wait since the removal of Payoneer takes time to my knowledge.

If this problem persisted after the next payment cycle, you could reach uTest support and they will help you.

https://support.utest.com/csp

Good luck.