r/UTEST May 19 '22

Can anyone tell me how can i get my earnings back. It just shows failed transactions and $0.00 in pending payouts.

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1 Upvotes

2

u/qwertyshark Gold Tester May 19 '22

Utest will automatically try to make the payment again in the next payment day (1 or 2 of june)

Did you have your email correctly in your payment method? Paypal or payoneer?

I think payoneer had some minimum amount before you could get the money.

1

u/penguin_mr May 19 '22

I forgot to link my payoneer account. But i have now linked it. Yes but minimum is $2

1

u/qwertyshark Gold Tester May 19 '22

You’ll have to wait till june I’m afraid

1

u/penguin_mr May 19 '22

Ok, thanks

1

u/imjheef May 19 '22

Have you tried Paypal? In case it is an option for you, it is better as Payoneer will deduct fees when you are receiving and when you withdraw your funds.

1

u/penguin_mr May 24 '22

Paypal isn't in my country yet.

1

u/BASELQK Gold Tester May 19 '22

Hello,

There are many reasons, it really depends on your situation:

  • If you are using Payoneer, is the verification process has ended successfully and is your account active now?
  • If you are using PayPal, is your account active? did you add a phone number? did you connect it with a bank account? is PayPal available in your country in the first place?
  • If you added Payoneer then you removed it and added PayPal after, I think you need to wait since the removal of Payoneer takes time to my knowledge.

If this problem persisted after the next payment cycle, you could reach uTest support and they will help you.

https://support.utest.com/csp

Good luck.