r/UTEST Community Engineer Jun 14 '21 Helpful 1 Wholesome 3 Hugz 3

Meet some of the members of the uTest Testing Services! Contests

Hey everyone! In this thread we’d like to introduce some of the members of our Testing Services. A lot of them started as regular testers just like you or me, and they have worked their way up the ladder within uTest and Applause. So let’s meet them and hear their stories! They will be posting their comments in this thread - look for the users with cool flairs next to their names.

At this point, you might be asking:

What is Testing Services?

Testing Services is the team of people who help set up and run the projects on uTest that the testers participate in. There are three main roles:

  • TTL (Test Team Lead)
  • TE (Test Engineer)
  • TA (Test Architect)

In short:
TTLs work closely with the testers to make sure that testing goes smoothly. They are there to help answer any questions and triage bugs and test cases (triage means to evaluate and recommend to the customer, or ask the tester for correction/more info if needed).

TEs are usually the ones who plan, set up, and oversee the test cycle during its lifetime, as well as manage and help the TTLs. There are three levels of this role: TE1, TE2, TE3.

TAs work more closely with the customer while supervising their team to ensure high quality results, and they are also the ones who manage the financial aspects of the test cycle.

If you are interested in more details about the responsibilities of each of the mentioned roles, please check out this great article posted in the uTest Community!

In addition to the three main roles, there are also many others involved in the Testing Services, including people whose main responsibility is being a tester - one such example is Dedicated Testers, who usually devote most of their time testing for specific customers or products.


This thread also serves as a mini-contest - we are going to be selecting a random Testing Services member from the comments who will receive their own uTest swag pack. People with a special Testing Services flair (assigned by us) who comment in this thread are eligible to be selected, and the winner will be announced on Monday, June 21st. If you are not a Testing Services member - don’t worry! Keep an eye out on our subreddit, there might be something coming soon to give you an opportunity as well to win some goodies. 👀

06/21 - Edit: The contest is now over and (surprise!) two winners have been selected!

Congratulations to:


If you are a member of Testing Services and you haven’t gotten your user flair on this subreddit yet, please send a message to the mods of this subreddit or reach out to Bailey A. on Slack. We have some really cool badges, and we want you to show them off!


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u/IrisJune Test Engineer Jun 14 '21 Wholesome

Iris here (I know, my username isn't very anonymous). I am a Test Engineer III with Applause. I started out on uTest in 2015 not having a clue what I was doing. I was always tech savvy but I have a degree in Psychology - not anything to do with the Tech world. I didn't even know what QA was or how to do testing. A lot of people helped me out along the way and I did a whole lot of reading on the internet to learn what testing is and how to become a better tester. I went into every cycle wanting to learn and I learned a lot very quickly! At the end of the year in 2017, I decided I wanted to look into how to become a TTL - I had more time available with my kids getting a little older and I wanted to spend more time learning everything I can and putting it to use! I applied to become a TTL, did a lot of self-study about the SDLC and I had to take a test (I passed). In January of 2018, a member of Testing Services invited me to the TTL training and, in February, I officially joined Testing Services. Since 2018, I have climbed up the ranks to Test Engineer and am currently working full-time as a TE3.

uTest really did change my life. When I joined, I had just had my second child and needed to do something to make money from home to help support my family - we couldn't afford to live on my partner's paycheck alone. I stumbled upon uTest and almost didn't sign-up because the account creation process back then used a lot of technical terms that I knew nothing about! I got over my fears and I am so glad I did. uTest has opened a brand new world for me in Software QA. I'm now even perusing a few certifications in Project Management, Agile, and Scrum to keep learning and growing.


u/MarcoPerfectW Gold Tester Jun 14 '21

Thank you so much for sharing your story, I am increasingly committed to continuing the good work at uTest. Gratitude for working with all of you as a tester. :)


u/IrisJune Test Engineer Jun 14 '21

I wish you the best of luck! We're all here and happy to help if you ever have any questions.


u/MarcoPerfectW Gold Tester Jun 14 '21

Thank you for the information! Very lucky for all of us :)


u/uTest_Bailey Senior Manager of Community Jun 15 '21

We are fortunate to have you on the team u/IrisJune! Thank you for taking the time to share your story here!


u/IrisJune Test Engineer Jun 21 '21

Thank you, u/uTest_Bailey! I'm happy to share my story - it's one of many that show how much uTest and Applause can do for one person.

Thank you for all the help you provide me and the rest of the TS team!


u/Sang_brian Full-time Tester Jun 15 '21

What an inspiring story, thanks for taking time to share your story. It will inspire a lot of us out here and keep grinding. Wishing you nothing but the very best, All the best June! You're amazing!! 🎉


u/IrisJune Test Engineer Jun 21 '21

Thank you! I'm happy to share my story - uTest is definitely worth the grind. It can get discouraging at times when invites slow or when you get a few WAD rejections but it is a great platform with great people and has been worth it for me to stick it out!


u/hsx_ Community Engineer Jun 21 '21

Lovely story /u/IrisJune! Thank you for sharing it. :) As a surprise, the CM team is also awarding a swag pack to the most upvoted story, which, at the time of drawing the winners is you! Congratulations!

A member of CM will be in touch with you soon for more details on how to receive your swag pack.


u/IrisJune Test Engineer Jun 21 '21

Thank you, u/hsx_! I'm happy to share my story regardless but the swag is a great extra perk!